Order information / shipping status

Please enter the email address, order ID and telephone number used when you placed your order, then click the "Check your order" button.

  • ※If you make an error when entering the email address, order ID or telephone number, a message saying "There is no order corresponding to this information" will appear.
  • ※If it is within two hours of placing the order, you will be able to cancel it yourself via "Order information".